We'd love to hear from you
Whether you have a question about features, pricing, or anything else — our team is ready to help. Reach out through any of the channels below.
Response Time
We typically respond within 24 hours on business days. For urgent issues, reach out via Discord for the fastest response.
Location
FrameMint is a remote-first company serving creators worldwide. Our team operates across multiple time zones.
Frequently Asked Questions
How many thumbnails do I get per generation?
Each generation produces 4 unique thumbnail variants with different visual concepts, text overlays, and layouts for maximum variety.
What platforms are supported?
FrameMint supports YouTube (1280×720), Instagram (1080×1080), TikTok (1080×1920), Twitter/X (1200×675), and LinkedIn (1200×627).
Can I use the thumbnails commercially?
Absolutely. All generated thumbnails are yours to use however you want — on your channel, in ads, on social media, or anywhere else.
How do I get support for billing issues?
Email us at support@framemint.com with your account email and we'll resolve any billing issues within 24 hours.
Do you use my images for AI training?
Never. Your thumbnails and prompts are private. We do not use any user-generated content for model training.
Still have questions?
Drop us an email and we'll get back to you as soon as possible.
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